Job Characteristics And Motivation Coursework Example
Class discussion on job characteristics and motivation
In many years I was working as a call receiver in the center for the bank. From a day to day, I could receive more than 100 inbound calls. I performed this task for many years receiving calls from outside customers calling in to inquire about bank service like loans. I did not find this job motivating as it was lacking skills variety, autonomy and feedback required for motivation (Louis, 2016). The fact that I only worked as a call receiver never helped me acquire other skills working in the bank like management. Day to day, I reported to the call center for the bank and had no opportunity to choose any other task to perform. The type of job never allowed any feedback on my performance from the management of the bank.
Response to student 1: from your post, one can learn that you have designed a program that allows employee training so that they could learn. This is important in ensuring that you and other employees are vastly equipped with a variety of skills (Louis, 2016). Also, it could work for you to establish a chain of command so that in your absence, the employee needs are met. This could as well ensure employee feedback is achieved. The motivator-hygiene theory examines that changes in motivators such as recognition within the workplace can increase employee motivation (Cano, & Castillo, 2004).
Response to student 2: thank you for nice discussion you have shared. From your discussion, I have learned that working as a cleared security guard, your employer, the nuclear facility can make this position rotational. By this, a person holding this position should not be allowed to stay there more than a year to enhance skill variety (Louis, 2016). Meanwhile, you could be allowed to use technology so that you could find it easy monitor many events as you performe security functions. Motivational theories such as socio-technical system theory recognize employee motivation through enh...
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