Conflict Resolution Paper Coursework Example
Conflicts are quite common in nursing settings. This is due to the continuous human interaction that occurs in hospitals. Nurses have different roles in a hospital ranging from an educator, caregiver or manager. Depending on their roles there are various interactions between nurses themselves and also nurses with other medical caregivers. This is bound to cause different types of conflicts in a hospital setting. The stressful and emotional conditions that they work in is also a contributor to conflict. Nurses experience numerous types of conflict including shift woes, prioritizing task and the high demand nature of the job. These conflicts need to be solved immediately as they are a pressing problem in the work environment. Unresolved issues can affect patients’ care and hence the need to resolve conflicts and hence ensure productivity. This paper will identify one recurring conflict in a nurse care delivery setting, analyze it and identify the best strategy for solving the conflict and prevent recurring of such crisis.
Nurses are expected to work around the clock to give care to patients. Due to this, it is a common occurrence for them to work in shifts, day, evening and night. Different hospitals have different shift patterns for their nurses. Night shift is the most dreaded of all these shifts. It is said to cause psychological problems to the nurses. They are also subjective to a state of fatigue which further affects their performance and moods. This change is shifting leads to one patient being taken care of by up to three nurses in a day. This has been known to be a major source of conflicts between nurses.
It is common in a hospital setting to have one nurse handling a patient during the day and another one handling the same patient during might time. No two nurses work in the same way. There are situations in which one nurse is dissatisfied with the professional work of their colleagues. It...
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